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Jerry Yang of Yahoo!
Four years ago, he was a graduate student in a trailer. Today, Jerry Yang is a billionaire who runs the most visited site on the Net.

Transcript from July 23, 1998

Timehost: Welcome to the TIME Auditorium this afternoon. Our guest today is Jerry Yang, the co-founder of Yahoo! (a company that certainly needs no introduction for those of you here today!).

Jerry Yang: Hello!

Timehost: Mr. Yang was on the cover of TIME magazine last week -- as part of a story about the future of the internet -- and, in particular -- commerce on the internet. And although this is kind of obvious, we need to point out that very chat you're participating in now is the result of a chat partnership between Yahoo! Chat and TIME Online. Welcome! Let's take the first question from online.

Hutchinson_98 asks: Why did you start Yahoo?

Jerry Yang: David Filo and I started Yahoo! when we were doing our Ph.D's at Stanford University. For those of you who've done any kinds of thesis work, it's pretty laborious and tedious, to say the least, so at the beginning of 1994, we started to procrastinate and spend a lot of time on the newly emerged "web". We started putting together a "hotlist" of favorite sites from David and myself, and we called it "Jerry's Guide to the World Wide Web" Before we knew it, people from all over the world were using this database that we created. In June 1994, while it is still our hobby, we renamed it "yahoo" to stand for "yet another hierarchical officious oracle".

Enigmahaven asks: Do you see the Internet being as versatile and popular as TV?

Jerry Yang: I think it's very different from TV in many ways. First and foremost, the internet is unique since it is THE only interactive medium -- and that's important because from a content, service, and communications perspective, we web folks try to take advantage of that interactivity. And it is because of the interactivity (which allows for real time data, communication, CHATS, etc.), that the web has become so popular. So I really try not to think ourselves like TV. Rather it is a new and possibly complementary medium.

Glwaprez asks: Umm, it's too easy to get lost when you advertise on the net .. is it going to get easier?

Jerry Yang: It's a good question. Advertising on the internet is still very much in the beginning stages. I think there are a lot of things happening that are making it better for both advertisers and consumers. First of all, the technology is improving all the time. There is a tremendous amount of work being done for making multimedia technology more attractive, and making the advertising more compelling. Secondly, there is enough work being done now to make sure that users can potentially see ads that are really relevant to them, rather than feeling like they are being intruded on and annoyed. Lastly, we are working to make sure that the advertisers continue to get strong accountability and results from their efforts on this interactive medium.

Voicex asks: Jerry, do you believe the Internet will change the way consumers purchase their everyday products?

Jerry Yang: I think it already has. For example, take stock quotes and stock brokerage on the web -- that's a phenomenon that's only possible because of the wide accessibility and realtime nature of the web. Similarly, people are starting to plan their travel, buy their music, and purchase tickets and event information from the web. I believe that as different consumer-oriented sectors start to find the web as a unique way to reach their customers, more and more capabilities will be enabled, and therefore you and I will be able to buy more and more stuff through the web.

Metalmeister asks: Why and how do you keep Yahoo! a free service?

Jerry Yang: Hi, Metalmeister - I like that name (I think)... Let's see - David and I and the rest of the Yahoos here really believe that the internet should remain as free as possible. At the same time we are a business and have fiscal responsibilities. If you look at the history of media, the "free media" like radio and television have great programming and yet they are free. Our purpose/goal is the same, to keep the internet free to the users and make the business part work by finding sponsors and advertisers who want to reach our audience. I think it is one of the keys to keep improving the usefulness of the web and make sure that as many people as possible can use it and derive value from it.

Enigmahaven asks: How will the Millennium bug affect the Internet or even Yahoo!

Jerry Yang: The millennium bug? Hmm... o be realistic, I really don't know the impact - it could have relatively little impact since most of the infrastructure, software, and hardware that the web links to is relatively new in that they were designed in the last few years. The problem may come in web services that link to large, older mainframes that could suffer from the problem. But I hope that major providers of web and internet services are looking into it to make sure nothing breaks, much like yahoo is doing.

Yves_Durivage asks: Yahoo! does not have a technological advantage. How will you stay ahead of competitors?

Jerry Yang: Technology is an important component of what we do - but our real competitive advantage is to apply technology to become the best web-based communication, content, and commerce service. Our model is much more like a media model, rather than a technology company

Radioactv asks: Will there ever be a Yahoo! browser?

Jerry Yang: We like to put our focus on good services that we can bring through the web, and there are good competitive browser products out there already. We do have little downloadable utilities like (plug coming...) Yahoo! pager and Yahoo! ticker, which aren't browsers but rather function-specific clients that allow you to get better access to the info on the web.

Spirit_in_black asks: How long does it take for a web site submitted to yahoo to get in the directory?

Jerry Yang: It depends, spirit_in_black. What happens is that we do get a lot more submissions than we can handle, so the "surfers" do everything they can to get to the sites that they believe will add the most to the existing Yahoo! tree. We try to make sure we review people's sites, but again, it is up to the surfers to decide (much like editors do) if and where they belong.

Stan87 asks: Will Yahoo be involved in the development of internet2?

Jerry Yang: Currently we are not involved, but I think as the plans for the infrastructure piece reach a point where they need to consider what kind of "next generation" web services need to be developed, I believe yahoo can provide a lot of good input.

Timehost: We're chatting with Yahoo co-founder Jerry Yang. Actually, I hear that's not your official title, though?

Jerry Yang: No... it's actually "chief yahoo."

Solar_3000 asks: Jerry, did you expect yahoo to grow so rapidly and become one of the largest sites on the internet?

Jerry Yang: Of course we didn't. You have to realize when David and I were doing this it was just for fun. We never thought it would even become a business. A lot of the credit goes to the smart and great people that have since joined Yahoo!, because they took it upon themselves to make Yahoo! great.

Joxman asks: How much will devices like the cable model redefine the internet and how content is presented?

Jerry Yang: Great question. There's a lot of talk about different end devices (like TV., PC, pda, cell phones, etc.) and a lot of discussion about bandwidth (narrowband, wideband, broadband). I think as there are more and more options (priced affordably and rolled out enough), there will be an impact on how the internet is used, as well as how services get designed. We hope that the internet becomes even more affordable and more ubiquitous over time, and our mission at Yahoo! is to continue to keep our services available AND useful on all these platforms.

Sirgarak asks: What is yahoo's position on the Justice Department case with Microsoft?

Jerry Yang: We are really not involved in the case. However, we hope whatever Microsoft and the government do, they don't slow down the tremendous momentum that the internet industry, and the hi-tech industries have -- they are making a difference in the economy today.

RedBacchus asks: Jerry, Does Yahoo! plan to invest more energy in the "Push" ideal of specifically tech news, stock, and other forms of finance in the near future?

Jerry Yang: Hi, Redbacchus, I hope you are drinking some good red wine. I don't think we think of it as "push" necessarily, but we do think of it as notification, as people eventually do want to have a lot of their information delivered to them, whether it's to their email, their pager, their instant messenger, or their cell phone. We are trying to look at this issue more broadly and trying to address it across the different medium and platforms, so it becomes as ubiquitiously adopted as possible.

Endless asks: What is this Turbo Yahoo thing y'all were talking about on the phone at the quarterly meeting the other day?

Jerry Yang: It's not something formal we've announced it - and it's really just an internal way to refer to the Yahoo as devices and bandwidths change. When it becomes a real product, we'll definitely be showing it off.

Ctoburen asks: Jerry, what are Yahoo's plans to compete with AOL for market share?

Jerry Yang: I think Yahoo! is very different from AOL, in that we don't have subscribers. In fact many AOL users use Yahoo! when they go on the internet. Our goal has always been, and continues, to be a place to go, no matter how you get on the internet. We've notice we have a huge audience during the daytime, and when people are at work. That's because the bandwidth and access to internet is much easier during the day time. A lot of our services are geared towards these kind of audiences. One last thing on this: we are very much believers that the web is an open environment, and we need to make sure that people can find all kinds of different stuff through Yahoo!, and not necessarily keeping people within Yahoo!

Billionacres asks: Can a couple of folks in a garage in 1998 still start a great Internet company? What are your ideas on this?

Jerry Yang: Do you really have a billionacres of something? Let's see, I think that it's always possible to have a great company if you have great ideas. I will say that since the web has become more commercialized, it also takes some good financial resources to build a great business, but as I always say, you have to have the idea first.

Fvjohnson asks: Any plans to do a daily net broadcast show?

Jerry Yang: Now we have our "broadcast" primarily through chat - through events much like this one. If you are talking about it in the TV sense, we don't have any plans until the bandwidths improve.

BurtKocain asks: Jerry, how many people are users of yahoo?

Jerry Yang: We estimate that over 40 million people worldwide use Yahoo! in a 30 day period, and in June, we averaged 115 million pageviews served per day.

Bmilty asks: What are your favorite things to do when you aren't working?

Jerry Yang: Sleeping.

Adrian asks: Paint a picture of the internet ten years from now, and yahoo's role in it. Your guess?

Jerry Yang: Let's see - it's hard to say. My guess that no matter what, interactive media is here to stay. People will refer to it much less as a destination, rather people will use it more like they do phones and TV. I hope that the internet will get to become ubiquitous and affordable, and if that's achieved, I think it'll be a big part of people's lives - for the better.

Blueskyzs asks: Can you give us any ideas of what improvements will be made to the Yahoo pager, e-mail or chat?

Jerry Yang: Yes - we will keep adding features to all these products. More specifically, we will look to integrate them better with other Yahoo! products including our contents (like news, financial news, sports), as well as integrating them with each other.

Bmilty asks: Who do you admire most in the business world?

Jerry Yang: Well, Bill, there are a few people that I admire. I look at people who've gone through a lot of adversity and are still great leaders in their fields. For example, in the tech world, Andy Grove has been a very strong person that has built a tremendous business also. I think folks like Mike Bloomberg and Michael Dell are folks that I admire a lot.

KStky asks: Hey Jerry, are you ever going back to finish your Ph.D?

Jerry Yang: Hey kstky, probably not the same Ph.D. I was doing since it's now obsolete. But who knows? Being in school was very fun and maybe someday I'll go back to do something else!

Glwaprez asks: What's planned for 99'?

Jerry Yang: We worry about staying competitive as well as continue to come up with new things. What I can say is that look for Yahoo! to continue to push the envelope on what we can offer for free, as well as a continue focus to develop the Yahoo! set of services around the world.

Timehost: I know you've got to run, but before we go, any closing thoughts?

Jerry Yang: I really appreciate TIME magazine and TIME Online for doing this with me - I have to say I was a bit shocked to see myself on the cover. It's really not my style since Yahoo! is something built by a lot more people than just me, but I'm just glad they didn't use my real body - the one they used is a lot better than mine! Thanks a lot.

Timehost: Thank you very much for joining us! We love chatting on Yahoo!

Jerry Yang: yahoo!


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