CATEGORIES

Apparel

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Cars

Computers

Discount & Department Stores

Electronics

Finance

Food

Garden & Flowers

Land's End
Live help makes shopping a breeze
Ease of Use: A
Delivery: B+
Returns: B

 
Bluefly
Online outlet store with first-rate service
Ease of Use: A
Delivery: A-
Returns: B

Gap
Compare pants styles side by side
Ease of Use: A-
Delivery: B+
Returns: B

Old Navy
Return shipping label is nice but not free
Ease of Use: B-
Delivery: B+
Returns: A-

Macy's
Slow shipping but easy returns
Ease of Use: B-
Delivery: B-
Returns: A

J. Crew
Nifty sizing guides, "chino finder"
Ease of Use: A-
Delivery: B+
Returns: B

Banana Republic
Slick site pays postage on returns
Ease of Use: B+
Delivery: A-
Returns: A

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Criteria | Apparel  |  Gadgets  |  Toys  |  Home Décor  |  Wine & Food  |  Beauty  |  Sporting Goods

ILLUSTRATIONS BY FRANCISCO CACERES