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![]() A former Goldman Sachs financial analyst, Park, 28, founded Kozmo in 1997 with Yong Kang, his freshman roommate at NYU. |
From the Web To Your Door By Anita Hamilton It all started when Joseph Park wanted to buy the latest John Grisham novel. He logged on to Amazon.com, found it in seconds and proceeded to checkout. But the list of delivery options and shipping charges left him so nonplussed, Park says, that he eventually gave up and drove to a bookstore to buy it in person. That was four years ago. Since then, Park founded Kozmo.com, a one-hour urban delivery service that lets people place orders online and receive them by messengerwithout a delivery fee. "I decided to take all the advantages of the Net and marry them with instant gratification," he says.
Today Kozmo serves 300,000 customers in 11 cities, rushing to their doorsteps with everything from Palm computers and MP3 players to snack food and video games. The only pothole in Kozmo's bike path is the same one that has upset so many Web ventures: the money drain.
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Photos: Miguel de Icaza by RICHARD SCHULTZ FOR TIME, Rob Malda by JONATHAN SAUNDERS FOR TIME, Joseph Park by CATRINA GENOVESE FOR TIME, Alain Rossman by DAVID STRICK FOR TIME, Steve Stanford by GLEN WEXLER FOR TIME, Sherry Turkle by AARON GOODMAN FOR TIME |
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