Management: Animals, Behave
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For those who find likeability too much of a stretch, Sanders advises that at the very least they should strive to be polite. The basic rules are pretty, well, basic: No screaming, hanging up phones, slamming doors and expressing biting sarcasm. The bottom line for really slow learners: "Just be quiet and stop being so unfriendly."
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RAY KELLY, New York City Police Commissioner, on the arrest of a New Jersey man in one of the nation's most baffling missing-children cases, the disappearance more than three decades ago of 6-year-old Etan Patz.
