Postcard: Tojinbo Cliffs

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Shige says he's talked more than 180 people down from the cliffs.

Harumi Ozawa / AFP / Getty

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So far, Shige has funded his operation, including office rent of $800 a month and occasional support for those trying to get back on their feet, with his retirement savings and donations. But in April, the Japanese government committed to supporting Shige's and similar efforts with about 10 billion yen ($100 million) over the next three years. "It's taken five years to get the support," says Shige. "But we also need the kind of policies that keep people from becoming depressed in the first place"--particularly by bolstering the safety net for people with mental disorders and those who have hit hard times.

In April, on the fifth anniversary of starting his operation, Shige sat reading a three-page, handwritten letter he had received that day from a Shizuoka man, one of many he gets from those he has helped. The letter concluded by thanking Shige for providing the man with an awareness of the love that surrounded him. As Shige finished reading, the melody of "Amazing Grace" rose from his cell phone. "I want Tojinbo to be the most challenging place," he says. "Not where life ends, but where it begins."

Global Dispatch For more postcards from around the world, visit time.com