A New Tune For Delta
Observers say Delta's move is an attempt to copy the extraordinary success of three-year-old JetBlue Airways, the New York-based carrier that is bucking the industry trend and making money with snazzy marketing, low fares, live TV on board and friendly service. Although Delta, which is expected to quietly shelve Delta Express (its previous attempt at an airline-within-an-airline), claims it is not duplicating any other airline, its marketing firm contacted the same designer who created JetBlue's stylish uniforms about doing the same for it (he declined). The new airline will offer only coach class (like JetBlue), with fares topping out at $299 one way (exactly the same as JetBlue's), and promises to be "fun." Song is expected to start flying in April from New York to Florida. Curiously enough, that's just the part of the country where JetBlue has been whipping Big Delta's tail.
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