On the Virtual Couch

When Beth Steele's 18-month-old daughter Megan got expelled from day care for ignoring teachers and fighting with other kids, Steele knew it was time to see a professional. But while Megan soon got help from a child psychiatrist, Steele, a single mom and owner of a dog-grooming business in Houston, found the therapists she saw to deal with her own stress either insincere or judgmental. When a friend suggested online therapy, Steele decided to give it a try. Now, each Tuesday night, she logs on to the website concernedcounseling.com for a 50-min. session in a private chat room, typing...