TIME Magazine content is available exclusively for TIME subscribers.

Current subscribers for full access. Not a TIME subscriber? .

TALK TO ME

With Hillary Clinton on a "listening tour" of New York and her prospective Senate rival Rudolph Giuliani fresh from "listening" all over Little Rock, Ark., we asked experts to guide the eager-eared pols on how best to seem receptive.

"Try not to keep saying 'Uh-huh,' which implies 'Get on with it!' Instead, try 'Mmm-hmm,' with a nod, which says, 'I'm taking this in.' Also, don't keep track of time. Have an aide tap you rather than look at your watch. You want to make the person you're talking to feel they're the only person on the planet."...

Quotes of the Day »

RAY KELLY, New York City Police Commissioner, on the arrest of a New Jersey man in one of the nation's most baffling missing-children cases, the disappearance more than three decades ago of 6-year-old Etan Patz.
For use in rail of Articles page or Section Fronts pages. Duplicate and change name as necesssary to distinguish.