In some offices silence is eerie or disturbing. Here it feels
more like a city early on a Sunday summer morning; one is aware
of activity in the wings but not distracted by it. An employee's
life remains private, behind low walls, where one is almost
compelled to make a mess; everything else in the building is so
starkly clean.
The sense of privacy is oddly retained in the open spaces as
well--like the mobile anonymity cities offer. The outdoor
feeling is abetted by the ability of employees to control their
own lighting by raising or lowering tall shades manually. And
the air they breathe is fresh. The raised floors act like a
network of ducts, and the ventilation system pulls in a cool
breeze each night, almost eliminating the need for air
conditioning. We pass workers whom I stop to ask if they hate
working in such a dump. They are politely amused by the question
but are authentically eager to say how much they love the
building. Most of them do not go out for lunch, because the
cafeteria is good and because in is out. "The old idea between
employers and employees," says McDonough, "was that it was
necessary to put you under stress to perform. A sort of
Darwinian model: Shape up, or you have no value. We assume that
people have value and that this is the atmosphere where it will
shine."
"Could you have done your best work in this building?" I ask.
"Absolutely," he says. "It's like an architect's studio."
Toward the end of the day, we are seated at a table in a corner
of an open space that looks over the lower grassy roof. We might
as well have been sitting beside a prairie. He talks of how he
graduated to his way of thinking, but the process is not very
clear, to him or to me. He was headed for the conventional life
of architecture, and then he wasn't. There was Dartmouth, Yale
school of architecture, a first job, then dreams. Driven
basically by a mystical sensibility, he prefers to explain
himself by referring to his roots. Whatever drives him, he
believes, originated in the Irish mists.
So he speaks of misty ancient Irish history and folklore. He
tells me the kings sent their princes to live with the poets by
the rivers, and the poets would teach the princes their songs.
But the prince who finally got selected as king would be the one
who ate "the salmon of all knowledge"--so called because the
salmon was the animal that migrated west to east and knew how to
get back to the exact place where it was born.
"I feel that it is time for us who have been out there to get
back and re-examine our origins," he says. "I feel like a salmon
coming home."
"Does the old Irish melancholy go along with that?" I ask him.
"Not for me," he says. "I'm basically optimistic. I'm trying to
reimagine the future."
As we go on talking, a man and a woman appear and stop to talk
shop loudly no more than 3 ft. from where we are sitting. Though
it has to be clear that McDonough and I are in quiet
conversation, they bray at each other for several minutes as if
we do not exist. To me their behavior is simply a moment of
normal human rudeness, though it is a little jarring in a
building that is supposed to foster collegial bliss. I suggest
to McDonough that civility is something that cannot be designed,
and he starts to agree. Then he stops, grows pensive and says,
as if making a note to himself, "Design for civility."
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