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None of this would bother me in the least, I suspect, if a few years ago, my phone, like Marley's ghost, hadn't given me a glimpse of the nightmares to come. On Thanksgiving weekend in 1995, someone (presumably a critic of a book my wife and I had just written about computer hackers) forwarded my home telephone number to an out-of-state answering machine, where unsuspecting callers trying to reach me heard a male voice identify himself as me and say some extremely rude things. Then, with typical hacker aplomb, the prankster asked people to leave their messages (which to my surprise many callers, including my mother, did). This went on for several days until my wife and I figured out that something was wrong ("Hey...why hasn't the phone rung since Wednesday?") and got our phone service restored.



It seemed funny at first, and it gave us a swell story to tell on our book tour. But the interloper who seized our telephone line continued to hit us even after the tour ended. And hit us again and again for the next six months. The phone company seemed powerless. Its security folks moved us to one unlisted number after another, half a dozen times. They put special pin codes in place. They put traces on the line. But the troublemaker kept breaking through.


"The technology is getting ahead of our ethics," says Dr. Denise Nagel, executive director of the National Coalition for Patient Rights

If our hacker had been truly evil and omnipotent as only fictional movie hackers are, there would probably have been even worse ways he could have threatened my privacy. He could have sabotaged my credit rating. He could have eavesdropped on my telephone conversations or siphoned off my E-mail. He could have called in my mortgage, discontinued my health insurance or obliterated my Social Security number. Like Sandra Bullock in The Net, I could have been a digital untouchable, wandering the planet without a connection to the rest of humanity. (Although if I didn't have to pay back school loans, it might be worth it. Just a thought.)

Still, I remember feeling violated at the time and as powerless as a minnow in a flash flood. Someone was invading my private space--my family's private space--and there was nothing I or the authorities could do. It was as close to a technological epiphany as I have ever been. And as I watched my personal digital hell unfold, it struck me that our privacy--mine and yours--has already disappeared, not in one Big Brotherly blitzkrieg but in Little Brotherly moments, bit by bit.

Losing control of your telephone, of course, is the least of it. After all, most of us voluntarily give out our phone number and address when we allow ourselves to be listed in the White Pages. Most of us go a lot further than that. We register our whereabouts whenever we put a bank card in an ATM machine or drive through an E-Z Pass lane on the highway. We submit to being photographed every day--20 times a day on average if you live or work in New York City--by surveillance cameras. We make public our interests and our purchasing habits every time we shop by mail order or visit a commercial Website.

I don't know about you, but I do all this willingly because I appreciate what I get in return: the security of a safe parking lot, the convenience of cash when I need it, the improved service of mail-order houses that know me well enough to send me catalogs of stuff that interests me. And while I know we're supposed to feel just awful about giving up our vaunted privacy, I suspect (based on what the pollsters say) that you're as ambivalent about it as I am.


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