The Avenger

INSIDE:

Columns:

Even the smartest travelers get cheated or mistreated. We'll do our best to get you justice.

Darren Whiteside / Reuters

Tuesday, Nov. 24, 2009

One unlucky traveler got hit with an excess-baggage charge so outrageous, he may as well have bought his luggage its own seats on the flight

When Your Rental Car Gets Robbed
Tuesday, May. 12, 2009

A traveler loses her belongings in a rental-car robbery and contends that the rental agency is doing nothing to protect its theft-prone cars
An Airline's Automated System Penalizes Flyers
Wednesday, Feb. 18, 2009

A family's vacation itinerary, planned and booked well in advance, is secretly sabotaged by automated airline schedule changes.
Sky-High Fees for Overweight Bags
Monday, Feb. 02, 2009

A passenger gets slapped with a fee for an overweight bag he later discovers may have been well under the weight limit.
A Nightmare Honeymoon Flight to Tahiti
Wednesday, Oct. 22, 2008

Everyone says the first year of marriage is the hardest. For these newlyweds, things got rocky from the first day.
Eurofly Loses a Bag, With No Apologies
Monday, Nov. 24, 2008

A passenger's bag goes missing on an Italian airline for so long, it must have been accidentally shipped into the Negative Zone
Spirit Air Leaves a Family Deflated
Monday, Oct. 13, 2008

Taking a flight anywhere these days is about as enjoyable as gum surgery. You don't need uncooperative airline employees to add to your misery.