Even the smartest travelers get cheated or mistreated. We'll do our best to get you justice.

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Passengers check in for a Continental Airlines flight in Chicago's O'Hare International Airport

Charles Rex Arbogast / AP

Why It Costs Twice as Much to Fly Half as Far

Monday, May. 10, 2010

TIME.com's Travel Avenger takes up a reader question about seemingly nonsensical airline flight-pricing strategies Read More »

Why Are Airline Change Fees So High?

Sunday, Mar. 28, 2010

Among the many injustices of air travel: airlines charge passengers high change fees but offer little in return when scheduling disruptions are the airlines' fault
A Family Vacation, Ruined by Bug Bites

Wednesday, Jan. 27, 2010

A family visiting Disney World in Orlando, Fla., wakes up covered in bites after a night at a Disney resort
Airline Bag Fees: As High as the Cost of a Seat?

Tuesday, Nov. 24, 2009

One unlucky traveler got hit with an excess-baggage charge so outrageous, he may as well have bought his luggage its own seats on the flight
When Your Rental Car Gets Robbed

Tuesday, May. 12, 2009

A traveler loses her belongings in a rental-car robbery and contends that the rental agency is doing nothing to protect its theft-prone cars
An Airline's Automated System Penalizes Flyers

Wednesday, Feb. 18, 2009

A family's vacation itinerary, planned and booked well in advance, is secretly sabotaged by automated airline schedule changes.
Sky-High Fees for Overweight Bags

Monday, Feb. 02, 2009

A passenger gets slapped with a fee for an overweight bag he later discovers may have been well under the weight limit.
A Nightmare Honeymoon Flight to Tahiti

Wednesday, Oct. 22, 2008

Everyone says the first year of marriage is the hardest. For these newlyweds, things got rocky from the first day.
Eurofly Loses a Bag, With No Apologies

Monday, Nov. 24, 2008

A passenger's bag goes missing on an Italian airline for so long, it must have been accidentally shipped into the Negative Zone
Spirit Air Leaves a Family Deflated

Monday, Oct. 13, 2008

Taking a flight anywhere these days is about as enjoyable as gum surgery. You don't need uncooperative airline employees to add to your misery.